Facility manager

A facility manager is an important management role within facility management, holding the overall responsibility for overseeing and managing both the indoor and outdoor areas of a property (facility). 

Facility management involves the operation and development of buildings and infrastructure to provide value for the business, people, and society, making it relevant for all businesses to have a facility manager. 

A facility manager holds the overall responsibility for overseeing and managing both the indoor and outdoor areas of a property. Their work is multifaceted and often involves a mix of technical know-how, management skills, and a solid understanding of the company's needs. The core tasks are to ensure that the buildings are operationally reliable and comfortable to be in. 

Facility managers often work in workplaces such as offices, educational institutions, healthcare facilities, hotel complexes, and other places accessible to the public or serving as private businesses. 

In their daily operations, the job typically involves organising service and maintenance tasks, monitoring quality and safety standards, handling negotiations and contract administration, budgeting and financial management, coordinating employees' tasks, and maintaining an ongoing dialogue with clients and other key stakeholders. It is also part of a facility manager's role to ensure that buildings comply with applicable laws and regulations. 

As the physical workplace evolves, facility managers are becoming increasingly essential. They are experts navigating the challenges that come with remote work and hybrid offices, always prioritising employees' well-being. 

Next time you enjoy the clean canteen or the comfortable meeting room, then think of your facility manager. They are the ones who excel at creating a work environment that allows everyone to thrive and perform at their best. 

We help companies with facility management and FM optimisation, focusing on improving quality, reducing costs, and designing an FM setup that creates value for the core business, customers, and employees.

We advise on the FM operating model and governance—without taking responsibility for day-to-day operations.

Are you facing a large and complex task related to ESG reporting and data collection? We can help you gain a clear view of your data, costs, and processes, and support you with process optimisation, contract review, and contract management—so your contracts and service delivery align with your company’s needs.

The scope can be broad, and we advise, for example, on operating strategy, policies, the development and optimisation of property portfolios, operations and maintenance requirements, and service agreements.